Choose the deployment plan that fits your organization’s data sensitivity and infrastructure preferences. From secure public cloud hosting to fully in-house deployments — Bugflows offers flexible options.
Explore Bugflows with limited usage.
Fully managed deployment on GCP with secure APIs and frontend access.
Client data and models stay in your infra, app hosted securely by Bugflows.
100% on-prem or private cloud deployment, full data control, no external APIs.
Feature | Demo User | Public Cloud Paid User | Hybrid Cloud Paid User | Enterprise Cloud Paid User |
---|---|---|---|---|
User Level | 0 | 1 | 2 | 3 |
Initial Credits | 100 credits (one-time) | 1,000 credits per month | 2,000 credits per month | 2,000 credits per month |
Training Job Cost | 10 credits per job | 10 credits per job | 10 credits per job | 10 credits per job |
Prediction Job Cost | 1 credit per prediction | 1 credit per prediction | 1 credit per prediction | 1 credit per prediction |
Training Job Limit | 5 total training jobs | Based on credits | Based on credits | Based on credits |
Prediction Limit | 10 predictions per training job (50 total) | Based on credits | Based on credits | Based on credits |
Pricing | Free | $30 per month | $60 per month | Custom quote |
Organization Creation | Not available | Yes, can create organizations | Yes, can create organizations | Yes, can create organizations |
Invite Team Members | Not available | Yes, for an additional $30 per user | Yes, for an additional $30 per user | Yes, for an additional $30 per user |
Data Retention | Training and prediction data deleted after 30 days of inactivity | Data is not deleted automatically | Data is not deleted automatically | Data is not deleted automatically |
Max File Upload Size | 100 MB | 500 MB | 1 GB | 1 GB+ |
Prediction Attributes | 7 fixed attributes | 7 attributes per data source | Dynamic attributes | Dynamic attributes |
Source Type | Jira based defects only | Jira, Youtrack, Bugzilla | Custom sources | Custom sources |
Multi Modality | Text sources only | Text + Voice | Text + Voice | Text + Voice |
Customer Support Integration | Not available | Not available | Available | Available |
Direct Integrations | CSV upload only | Full integration with Jira, GitHub, Bugzilla, etc. | Full integration with Jira, GitHub, Bugzilla, etc. | Full integration with Jira, GitHub, Bugzilla, etc. |
API Access | Limited, rate-restricted access | Full, unrestricted API access | Full, unrestricted API access | Full, unrestricted API access |
Saved ML Models | 1 saved model | 2 models per training | 5 models per training | Negotiable number per training |
Model Retraining | One-time training on initial data upload | Not available | Automatic retraining per month | Automatic retraining per week |
Support | Community forum | Forum + Email + Chat support | Forum + Email + Chat support | Premium support & account manager |
Onboarding | Self-service documentation and tutorials | Guided live onboarding and training sessions | Guided live onboarding and training sessions | Guided live onboarding and training sessions |
Single Sign-On (SSO) | Not available | Coming soon | Available (SAML 2.0, SCIM for user provisioning) | Available (SAML 2.0, SCIM for user provisioning) |
Role-Based Access Control (RBAC) | Single user access | Available for managing team permissions | Available for managing team permissions | Available for managing team permissions |
Duplicate Defect Detection | Not available | Full access to AI-powered duplicate detection | Full access to AI-powered duplicate detection | Full access to AI-powered duplicate detection |
Advanced Analytics Dashboard | Not available | Not available | Access to dashboards for tracking triage accuracy and MTTR improvements | Access to dashboards for tracking triage accuracy and MTTR improvements |
Prediction Explainability (XAI) | Not available | Not available | Available | Available |
PII Scrubbing | Not available | Automatic scrubbing of Personally Identifiable Information from defect data | Automatic scrubbing of Personally Identifiable Information from defect data | Automatic scrubbing of Personally Identifiable Information from defect data |
Service Level Agreement (SLA) | Best effort | Guaranteed uptime and support response SLA | Guaranteed uptime and support response SLA | Guaranteed uptime and support response SLA |
Chrome Extension Access | Not available | Not available | Full feature access within the extension | Full feature access within the extension |
Data Processing Priority | CPU based VM | Best effort GPU based | 100% GPU based | 100% GPU based |
Access to Beta Features | Not available | Early access to new features and AI models | Not available | Not available |
Custom Workflow Automations | Not available | Not available | Not available | Ability to trigger actions in other systems based on predictions |
We’re happy to advise you based on your infrastructure, team size, and regulatory needs.